FAQ’s

Complete your visit with the audioguide, available in Spanish. You can buy it with your tickets at the box office
There is no minimum age for access to the exhibition. Children up to 3 years old will have free access to the exhibition, previously requesting their ticket at the box office and coming duly identified. Children up to 16 years of age must be accompanied by an adult relative.
We have a bar in the lobby of the exhibition to drink and eat, before or after visiting the exhibition.
Do you want to buy a souvenir to take home? At the end of the exhibition there is a special store, with a wide variety of Jurassic World products.
The visit of the exhibition lasts approximately one hour. Pay attention to the information in panels, video projections and touchable screens and enjoy!
For press materials, official photos and any other questions, please contact our PR team by writing to prensa@jurassicworldexhibition.es
Access to the exhibition with baby strollers or baby seats is not allowed. These can be deposited in the cloakroom without extra cost whenever necessary. Porting backpacks if allowed.
Our dinosaurs need a temperate climate, the exhibition is maintained, thanks to the air conditioning, at a constant temperature of 20 to 22 °.
Are you more than 10 people? Check the group discounts from 10 people by sending an email to grupos@jurassicworldexhibition.es . We do not have discounts for large families, unemployed or disabled
There is a cloakroom service available for € 1 / pledge. It is not allowed to enter the exhibition with: food, drinks, baby strollers or baby seats, large backpacks, suitcases, motorcycle helmets, bicycles, skateboards or any other kind transport with wheels. These objects must be deposited in the enabled cloakroom. Porting backpacks if allowed.
The exhibition is accessible for people with reduced mobility, and the use of wheelchairs.
It is allowed to take photos for personal and non-commercial use. Make sure you remove the flash, it can disturb other visitors. It is forbidden to use tripods, monopods and sticks selfies within the exhibition.
  • Closed Monday except holidays, bridges and holiday periods. Check the calendar for more information.
  • Tuesday, Wednesday, Thursday and Sunday 10:00 am. – 20:00 h.
  • Friday, Saturdays and holidays: 10:00 h. – 21:00 h.
  • Last slot: 1 hour and a half before closing.
  • Box office hours:
    Tuesday, Thursday and Sunday: 9:30 a.m. to 7:30 p.m.
    Friday and Saturday: 9:30 a.m. to 8:30 p.m.

To ensure a pleasant visit for all visitors, access to the exhibition is organized in half-hour passes or slots. It is necessary to select a certain time and day when buying tickets and organize the visit. Once the exhibition is accessed, the visitor can stay inside for so long. The average time of the visit is 1 hour.
In that case, we will try to let you enter the next pass, always subject to availability of capacity. We recommend that you arrive on time. We can not guarantee access to the exhibition outside the hours indicated in the entry, when the capacity is complete.
By Car: IFEMA has a paid parking. Public transport: Metro Line 8 (Feria de Madrid), Bus (Lines 112, 122 and 828) For more information visit the Location section.
¿Do you have any questions about the exhibition? Please contact us through the following form If you have questions about your tickets, contact Ticketea at 902 044 226 or at info@ticketea.com. Hours: Monday to Friday 9:00 a.m. to 10:00 p.m. Saturdays 14: 00h to 22: 00h Sundays and holidays 16: 00h to 21: 00h. If you want to contact the press department write to prensa@jurassicworldexhibition.es
Jurassic World: A breathtaking journey!
from November 17th to February 17th
Espacio 5.1, IFEMA – Feria de Madrid
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